Do you think your bin collection has been missed? Check your calendar dates to make sure - if you still believe your bin has been missed please report it to us within three business days of your collection day. Please note that the collection day and public holidays are included in the three days.
Our contractor does not have resources to do extra runs to collect additional rubbish or bags of additional rubbish left by the bins.
We understand that these changes may be challenging for some residents.
If you are unable to reduce the amount of waste you generate and need some extra waste disposal help you can order an additional bin (fees apply). If you find over time your waste needs reduce, you can cancel the service - this may be useful for families with young children in nappies.
Additional bins can be ordered online or by calling Council on 1300 368 333 and cost $168 for the full 23/24 year, for a fortnightly collection with an estimated delivery time of 5-7 business days for the new bin.
Please note: A charge for an additional bin covers the cost of providing the additional bin and regular collection. If you order an additional bin and cancel it within the same financial year, the full year cost will be applied to the property to account for the cost of supply, delivery and collection of the bin/s associated with the service.
Unfortunately, the contractor doesn’t have the resources to collect rubbish when it isn’t your rubbish week nor can they collect extra bags of rubbish left on the kerbside.
Other options available are:
- Ask friends or family if they can fit some in their bin - often neighbours have space and this is a great way to get to know your neighbours.
- Cleanaway, 80 Wellington Rd, Lysterfield are able to accept general household waste (minimum charge is $120).
You may find some other useful tips on reducing your waste on the following websites: