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Some of Council's services will not be available from 5pm on Friday 29 May to 7am on Monday 1 June as we undertake important server works.

As part of Council’s Civic Centre Redevelopment, we’re relocating our servers to accommodate upcoming major building works.

This means that some Council services will not be available for customers online.

These include:

  • Some payments
  • Some applications for permits or certificates
  • Rates payments
  • Pool registrations
  • Animal requests
  • Council’s after hours phone service will be available for urgent requests.
  • Automatic replies to Council’s email will not be available during these works.

The Lilydale Community Link will also be closed on Saturday morning.

We’ve scheduled these server works to minimise any possible disruption to Council service, however we apologise for any inconvenience the outage will cause.


In person

You can pay in person at any of our Community Links

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Some payments, such as rates,  can be made over the phone through Post Billpay

Call 13 18 16