Get a new or additional bin

Step 1.Submit your request

Complete the 'Request a new or additional bin' form if you would like an additional waste services to your properties rates (charges apply). 

You'll need to provide you contact details and property address.

Request a new or additional bin

Step 2.Confirmation

You will receive an email confirmation. Our Customer Experience team will contact you if further information is needed.

Step 3.Delivery

We're currently experiencing a high volume of requests. Your bin/s will be delivered by our contractors within 5-6 business days

Please note: During the roll out of the new waste services there may be some delays. New FOGO bins delivered after July 2023 won't be changed to a different size until after October.

Step 1.Phone

Call our Customer Experience team on 1300 368 333 and provide your contact details and property address. 

Step 2.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

Please note: During the roll out of the new waste services there may be some delays. New FOGO bins delivered after July 2023 won't be changed to a different size until after October.

Step 1.Visit a Community Link

Step 2.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

Please note: During the roll out of the new waste services there may be some delays. New FOGO bins delivered after July 2023 won't be changed to a different size until after October.