Get a new or additional bin

You must be the property owner to request a brand new or additional waste service.  Tenants may request a replacement for a missing or stolen bin.

Charges apply for additional services. View current charges.

Online

Step 1.Submit your request

Complete the 'Request a new or additional bin' form if you:

  • Have recently moved into a new home and there are no bins
  • Your bin/s are missing or stolen
  • You would like an additional service (charges apply)

You'll need to provide you contact details and property address.

Request a new or additional bin

Step 2.Confirmation

You will receive an email confirmation. Our Customer Experience team will contact you if further information is needed.

Phone

Step 1.Phone

Call our Customer Experience team on 1300 368 333 and provide your contact details and property address. 

Step 2.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

 

In person

Step 1.Visit a Community Link

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Step 2.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

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