We are continuing to experience issues with our phones. We are working to remedy the situation and thank you for your continued patience. The 1300 368 333 number is available only for emergencies that require urgent attention. Online payments, forms, ePlanning Enquire, Lodge and Track are available.
In This Section
Report an issue online using the links below. Online requests are processed within business hours.
For any issue that could pose an immediate risk to public safety,
please call us on 1300 368 333.
Please let us know if your pet is no longer with you.
Update your address online.
Register your pets online. All dogs and cats must be microchipped and registered with council by the age of three months.
If your bin is damaged, let us know so we can repair or replace it. Please be advised that the 80L garbage bins shape has changed and as a result is shorter in height.
Report a range of drainage issues online.
Report a missed rubbish, recycling or green waste collection or report a missed hard waste or bundled branches collection.
Report an issue with a road including road damage, maintenance requests, speed issues and more.
Report an issue with a tree on a roadside, reserve or on council land. Includes fallen trees, broken branches, leaning trees and trees with cracks through the trunk.
Report an issue with a footpath or trail.
Report damaged or missing playspace equipment and a range of other playspace issues online.
Report graffiti or vandalism on council property, including buildings, signs, bus stops, park and reserves, roads, public toilets and playgrounds.
Request a free replacement tag for your pet.
Lodge a request for the construction of new footpath or trail.
If a street tree has died or has been removed, let us know and we will replace it in Autumn.
Update your contact details, mailing address or animal ownership details. All dogs and cats must be registered to us by the age of three months.
Can't find what you're looking for? Call 1300 368 333
Yarra Ranges Shire Council
P.O. Box 105, Anderson Street
Lilydale, VIC 3140
P 1300 368 333
F (03) 9735 4249
Yarra Ranges Council respectfully acknowledges the traditional owners, the Wurundjeri people, as the custodians of this land. We pay respect to all Aboriginal community Elders, past and present, who have resided in the area and have been an integral part of the history of the region.
Visit our Support for seniors page for more information