During disaster season, you should refresh your emergency preparedness plans and make sure you know what to do to stay connected as much as possible, if an emergency event or power outage occurs.
In the case of widespread and prolonged power outages, mobile services and the NBN may not work as these systems mostly rely on power from the grid and have limited battery back-up power.
Here are some useful tips to stay connected as much as possible through emergencies:
Keep a charged mobile phone and portable mobile battery pack ready to use in a power outage, or if your nbn™ connection is disrupted in an emergency event. Consider turning off cellular data on unnecessary apps to save battery.
Most mobile towers can be powered by back-up batteries for 12 hours. In the case of prolonged power outages that last more than 12 hours, you can visit one of Council’s emergency relief centres where NBN Wifi service is available. Locations include: Coldstream Community Hall, Healesville Memorial Hall, Warburton and Millgrove Sporting Complex, Yarra Junction Yarra Centre, Yarra Glen Memorial Hall, Monbulk Living and Learning Centre, Powelltown Sporting Clubrooms, Karwarra Gardens, Olinda Recreation Reserve and the Patch Public Hall.
Local radio is a good source of information during an emergency, so keep a battery powered radio in your emergency communications kit. Also follow emergency services, including your state Fire and Rescue and Police Services, as well as utility companies and nbn (@NBN_Australia) on social media for updates.
To make sure you can access important information and essential documents from anywhere, including insurance policies and financial documents, consider creating a digital back up on a USB or in the cloud.
You can find more information to help you prepare at the Regional Tech Hub.