Businesses and other community organisation FAQ's
The new service provides non-household customers with the opportunity to place garden clippings and food scraps including meat and bones into the FOGO bin instead of the rubbish bin, saving around 13,500 tonnes or 1,700 garbage trucks of food waste going to landfill every year.
The collection frequency and days for our non-household customers has changed to align with our residential collection schedule from 2 October 2023:
- Your FOGO bin will be collected once per week.
- Your rubbish bin will be collected once per fortnight.
- Fortnightly collection stays the same for your recycling bin.
You may want to check your waste collection dates.
These changes are part of our Council adopted Community Waste and Resource Recovery Plan 2023 and support the Victorian State Government’s Circular Economy Policy. The changes apply to all properties, including businesses and community organisations, that currently use Council’s waste and recycling services.
View the current waste charges
A recent webinar was held on the waste changes and businesses - if you missed it, you can watch it here:
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If Council’s kerbside waste and recycling service no longer meet your businesses’ needs, you may opt-out of your collection service and engage a private waste collection provider instead.
If you choose to cancel your kerbside service, all Council kerbside bins will be removed from your property and waste service charges will be removed from your Rates notice.
Contact us on 1300 368 333
Ratepayers have been advised of upcoming changes to waste collection services via their rates notice in August 2023.
If you are a tenant of a building and wish to update your waste service, you should contact your landlord or leasing agent.
Yes, if you currently use Council's waste and recycling service you will receive the new service.
If you do not currently have a green waste bin, you will receive a 240L food and garden organics bin by 29 September 2023.
From the 2nd of October 2023 your collection will change to:
- Food and Garden Organics (lime green lidded) collected weekly
- Rubbish collected fortnightly
- Mixed Recycling (yellow lidded) collected fortnightly.
Your service must include the three-bin service (FOGO, Rubbish and Recycling). Additional bins can be ordered if required.
If this service no longer meets your needs, you can opt out and choose an alternative private collection. If you opt out of the service, we will remove all Council bins and associated waste service charges.
Yes, if your organisation currently uses Council's waste and recycling service, the new service will be available to you.
From the 2nd of October 2023 your collection will change to:
- Food and Garden Organics (lime green lidded) collected weekly.
- Rubbish collected fortnightly.
- Mixed Recycling (yellow lidded) collected fortnightly.
Your service must include the three-bin service (FOGO, Rubbish and Recycling). Additional bins can be ordered if required.
If this service no longer meets your needs, you can opt out and choose an alternative private collection. If you opt out of the service, we will remove all Council bins and associated waste service charges.
Yes, if your school currently uses Council's waste and recycling service, you will receive the new service.
From the 2nd of October 2023 your collection will change to:
- Food and Garden Organics (lime green lidded) collected weekly.
- Rubbish collected fortnightly.
- Mixed Recycling (yellow lidded) collected fortnightly.
Your service will include the three-bin service (FOGO, Rubbish and Recycling). Additional bins can be ordered if required.
If this service no longer meets your needs, you can opt out and choose an alternative private collection. If you opt out of the service, we will remove all Council bins and associated waste service charges.
Once you receive your new FOGO bin, please do not start putting food organics in this bin until the week commencing 25 September 2023, as collection of this service will not commence until 2 October 2023.
From 2 October, please place your lime-green lidded bin out for collection weekly as per your new collection schedule.