Report a damaged bin

If your bin is damaged, let us know so we can repair or replace it. Please be advised that the 80L garbage bins shape has changed and as a result is shorter in height. 

 

 

Online

Step 1.Leave your bin out

Leave the damaged bin out at the usual collection point.

Step 2.Submit your request

Complete the 'Report a broken' form. You'll need to provide your contact details and property address.

Report a broken bin

Step 3.Confirmation

You will receive an email confirmation. Our Customer Experience team will contact you if further information is needed.

Phone

Step 1.Leave your bin out at the normal collection point

Make sure the bin is left at the normal collection point.

Step 2.Phone

Call our Customer Experience team on 1300 368 333

In person

Step 1.Leave your bin out for collection

Make sure the bin is left at the normal collection point.

Step 2.Visit a Community Link

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If your bin is missing you can request a new one.

Get a new bin

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