You may be eligible for a full or partial refund of your pet’s registration fee.
Refunds for cancelled pet registrations are calculated based on the date of the pet's death and exclude the $4.64 Victorian Animal Levy. You must provide proof of the registration payment before a refund can be considered.
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Criteria
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Refund eligibility
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If your pet passes away before 9 June (inclusive)
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100% fee refund
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If your pet passes away between 10 June and 9 October (inclusive)
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50% fee refund
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If your pet passes away after 10 October
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No refund is applicable
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If your dog is declared dangerous, menacing or is a restricted breed
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A death certificate is required before a refund can be issued
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If your animal becomes lost or stolen
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No refund is applicable
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How to request a refund
If you meet any of the eligibility criteria, you can apply for a refund online.
Request a refund