Policies & strategies

View or download Council's policies, strategies, action plans, frameworks and local laws.

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Council has introduced a number of initiatives for customers experiencing financial hardship including:

  • Any landowner can access payment plans or rates assistance under Council’s revised Hardship Policy, regardless of land usage, with every application assessed on its merit.
  • Assistance can include rates being deferred for 24 months.
  • Anyone seeking help through Council’s Hardship Policy won’t be charged penalty interest or have legal action taken on overdue rates for the period of deferral.

For details regarding effective and consistent recovery of overdue rates and charges and provisions for assistance under financial hardship refer to the below document.

At the December 2022 Council Meeting, Council endorsed the final Municipal Recovery Plan (December 2022) which details the actions that were undertaken during the 18 months following the June 2021 storm. 

Commitments were made at the December 2021 Council meeting when the original Municipal Recovery Plan 2021, was presented that the Plan would be updated at regular intervals to reflect the funding received and actions that will be/have been undertaken. 

 

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