Housing and homelessness support

As a first port of call we recommend you call the Housing Vic Homelessness Hotline as this will direct you to your local homelessness service - 1800 825 955.

We also recommend you access the online directory Ask Izzy which is an excellent, easy to use resource - www.askizzy.org.au

To be referred to the local entry point for Homelessness Support (Anchor), please fill in this form  







Housing information, support and referral

Housing Vic Hotline

(Open Doors program)

Statewide access point for all homelessness enquiries- speak to a local housing worker


1800 825 955

Ask Izzy

The A to Z directory of support Catchment area:



Use this referral form for all rough sleeping enquiries

  • Housing information and referral,
  • §ongoing support
  • Rough Sleeper support
  • Youth Private Rental Brokerage & Family Reconciliation Programs
  • Visits to people who are sleeping rough
  • Weekly out-postings at HICCI (Healesville) the Yarra Centre (Yarra Junction), and Warburton

Mon – Thurs 9am -5pm

Friday 9am – 4pm.

No appointment necessary.

Box Hill Institute

Lakeside Campus

Level 2,

Building LA,

1 Jarlo Drive, Lilydale

9760 6400

Uniting Harrison Homelessness Catchment area:

Catchment area: Hills area-

Belgrave, Kalorama, Monbulk, Olinda, Sassafras, Sherbrook, Tecoma, Upwey, The Patch, Emerald, Narre Warren East,

Lysterfield East

  • Assistance to find long- term housing Information and advice with rent and bills
  • Help getting and keeping a rental.
  • Education, employment, and training.

Monday – Friday 9.30- 1

Drop In and by appointment.

291a Maroondah Hwy, Ringwood,

8870 4020

St. Kilda Crisis Contact Centre, Salvation Army

Catchment area: Servicing people from all areas when afterhours.

  • Financial assistance for emergency housing.
  • Food vouchers and other material aid.
  • Information and referral. Short term intensive assistance to develop long term plans.

Support from Centrelink and Legal Service on site.

Face-to-face service from 9:00am to 11:00pm

no appointment necessary

29 Grey Street, St Kilda

1800 627 727

9536 7777

24 hours, 7 days/week


Community Housing and Homelessness Services.

1300 003 224

Aboriginal Housing Victoria

Long-term housing for indigenous people

Mon – Fri, 8.30 to 4.30

Emergency after hours available

1800 248 842

Emergency after hours:

9403 2100

Open Arms

Crisis Accommodation support for Veterans

Monday – Friday

9am – 5pm

1800 011 046

HAAG- Housing for the Aged Action Group

Housing support for people over 50

Monday – Friday

9am – 5pm

1300 765 178

Frontyard Youth Services

Support for people up to age 25

Monday – Friday

9am – 5pm

Crisis line 9977 0000

Rough Sleeping Support

Holy Fools

Visits to people sleeping rough

Street lunches each Wednesday, 12 noon, Melba Park , Lilydale

Blankets, clothing, and backpack beds

Monday – Friday

9am – 6pm,

by appointment only.


1300 133 889


Pets of the


Food, vet care and other support, incl. foster care

Available by

email only


Food Relief

Visit Food relief - food boxes and meals Yarra Ranges Council

Material and Financial

Visit Material and financial assistance Yarra Ranges Council

Mental Health

Visit Mental health support Yarra Ranges Council


Visit Community health services Yarra Ranges Council


Visit Disability support services Yarra Ranges Council

Family Violence

Visit Family violence support Yarra Ranges Council


Visit Legal services Yarra Ranges Council


Visit Migrant and asylum seeker support Yarra Ranges Council


Visit Community transport Yarra Ranges Council


Visit Youth support services Yarra Ranges Council


Visit Social support Yarra Ranges Council

Over 50’s

Visit Over 50's Yarra Ranges Council