Prolonged power outage payments for homes and business If your household or business has been hit by extended power outages you may qualify for financial compensation.
www.ausnetservices.com.au/ 13 17 99
Victoria wide
Bill support for customers experiencing financial hardship
Monday to Friday, 9 am to 5 pm 1800 994 789
Yarra Ranges area
Monday to Friday, 8 am to 5 pm 1300 771 456 support@sew.com.au https://southeastwater.com.au/
South Eastern suburbs
Financial assistance May have access to firewood
03 5911 6000
Healesville area
03 5967 2119 pclinc.yarravalley@gmail.com
Upper Yarra area
Food (non-perishable) Material support
Monday, 10 am to12 pm, 1 pm to 2 pm 03 9727 4777
Monday to Friday, 9 am to 4pm for financial support 03 8873 5288
https://www.salvationarmy.org.au/need-help/financial-assistance/
Mooroolbark and surrounds
Financial assistance, Centrelink information, rent and morgage information
https://ndh.org.au/debt-problems/covid19/
Australia wide
Support for veterans and ex-servicemen and women in the Yarra Ranges Department of Veterans' Affairs entitlement claims: financial assistance, emergency accommodation, and referral to health and wellbeing programs Note: You don't need to be an RSL member to make contact
Veteran Service Call Centre 03 9655 5555 veteranservices@rslvic.com.au www.rslvic.com.au/rsl-network/victorian-map-of-all-branches
Emergency relief including financial assistance, food, clothing vouchers, travel assistance and more May have access to firewood
Belgrave Community Hub, 1616-1624 Burwood Hwy, Belgrave Monday to Friday, 9 am to 12.30 pm 03 9754 7777 0468 468 430 enquire@drers.org.au www.drers.org.au
Dandenong Ranges
Financial assistance for energy or water (non-mains) overdue bills due to a temporary financial crisis People can apply for the grant if they have a Pensioner Concession Card, Health Care Card, or Veterans' Affairs Gold Card, or are on a very low income Includes gas, diesel and petrol for a generator, heating oil, firewood, metered electricity from an embedded network, carted water, septic tank cleaning (for homeowners)
Concessions Information line 1800 658 521 https://services.dhhs.vic.gov.au/utility-relief-grant-scheme-non-mains
Victoria
Op shop, Cafe and Food Bank May have access to firewood Support with clothing and blankets available Call to book an appointment
3/28 John Street, Lilydale Monday to Friday, 10 am to 2pm 03 9735 3500
Helpline to speak with a financial counsellor or use the interactive map to find a local financial counsellor or use the live chat option on the website
1800 007 007 Small businesses call 1800 413 828 www.financialcounsellingaustralia.org.au/
Free, confidential and non-judgemental financial counselling service to people experiencing financial hardship Information and advice to help you to develop the skills, knowledge and confidence to take control of your financial situation, including support with managing debt collectors, mortgages, loans, leases, Centrelink debts, utility bills, fines and more.
Monday to Friday, 9 am to 5 pm 1300 003 224 03 9871 1817 www.each.com.au/service/eastern-financial-counselling-services/
Melbourne eastern region
Professional financial counsellors provide free and confidential advice
Monday to Friday, 9.30 am to 4.30 pm 1800 007 007
Free and confidential financial counselling
www.salvationarmy.org.au/about-us/our-services/moneycare/
Financial counselling service
0455 268 457
Upper Yarra and surrounds
Financial counselling for people escaping family violence
1300 325 200
Melbourne outer east region
Learn more about these changes