Social support




Areas serviced

Anglicare Victoria

Family violence support; child protection services

Eastern region offices in Lilydale and Bayswater
Monday to Friday
1800 809 722


Social support

9028 0153


Outer East Phone Chat


Free service open to anyone to make sure people stay connected.

This is run by volunteers and is not a crisis line.

Someone to talk to, information about local assistance if you are unable to leave your home, link with your local neighbourhood house, schedule a regular phone/email/text chat.
1800 984 825(free call)
10am-1pm Monday to Friday
5pm-9pm Monday to Thursday

message0468 517 406


Friends for Good


FriendLine is a free chat line for people who are looking for social connection.

This is run by volunteers and is not a crisis service.


1800 4 CHATS(1800 424 287)

6pm-8pm Tuesday to Thursday
2pm-5pm Saturday and Sunday
You can chat online if you are unable to speak on the phone


Australia wide
Australian Red Cross COVID Connect is a free service from Australian Red Cross volunteers to provide a friendly chat, a listening ear or help maintain or improve social connection.


Register at the Red Cross website

by calling1800 733 276


Australia wide
Victoria Police The Community Safety Register, is a free program run by volunteers and is designed to help seniors in Yarra Ranges to feel safe and connected to their community.

The register contains people’s emergency information that is held by Victoria Police and may be used to contact key people in the event of an emergency.

The program aims to give residents, relatives and friends peace of mind, knowing that someone is checking on their welfare.

Lilydale Police Station9739 2396


Victoria wide

Phone a Friend – eligible clients receive a regular, friendly phone call from a caring volunteer at a time that is suitable. Calls are free of charge and made weekly.


9763 9700
Yarra Ranges
Vantage Point Community Social afternoon tea with take home food hampers available.

4pm every Sunday in Lilydale

Outer East
The Mustard Tree Op Shop, Cafe and Food bank

Phone9735 3500to find out about social support available. Support with food, clothing and blankets is also available. Phone9735 3500to make an appointment.

Monday - Friday 10am - 2pm
3/28 John Street

Lilydale and surrounds