Council knocking on doors of vulnerable residents

Published on 31 March 2022


As part of Yarra Ranges Council’s proactive storm recovery efforts, staff from the storm recovery team will be conducting door knocks over the coming weeks, commencing early April.

Residents within the Yarra Ranges can expect to receive a visit from our Outreach Recovery workers who may be able to help support residents navigate the various services that may be available to them as a result of storm and flood damage.

The door-knock checks have been planned over several weeks and include delivering a leaflet with helpful emergency contact details, and a free copy of The Council Recovery Newsletter.

Support provided by our Recovery case workers may include:

  • An initial brief chat about your needs and what next steps might be appropriate
  • Referrals to support agencies and services
  • Information on how to access local services for additional support

Yarra Ranges Council Mayor, Jim Child said that following the last two years it makes sense to door knock residents and lend a hand.

“First the pandemic and then the storms, we’re going through some tough times and the importance of a five-minute conversation really does go a long way, especially to those who live on their own and those who may still be struggling,” he said.

"Yarra Ranges Council is doing everything we can to support our community after the Storm and checking in with people about their concerns as we get closer to the one-year anniversary of the storms and how we can continue to support them is tantamount.”

Yarra Ranges Council advises the community that door knocking will be taking place in and around Mount Dandenong, Kalorama, Olinda, Monbulk and Mount Evelyn. 

Council staff undertaking the home visits will be carrying all relevant identification and will complying with COVID restrictions.


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