Special storm event tree branch collection

The collection is ongoing, with many streets still be collected. Check the list of streets completed to date.(PDF, 228KB)

Enter your address to find the collection date for your property.

Waste collection and burning off

Enter your street address to find your collection and cut-off dates for all waste collections. Please ensure all materials are out before your collection date.

Recognising that the recent storm was a very significant and unusual event, Council is providing a ‘Special Storm Event Tree Branch Collection for residents throughout the Yarra Ranges who have been impacted by the storm.

This collection will enable residents to remove bulky tree branches from their property that are up to 250mm by 3m in length – think of the width of a football, and no longer than what could fit in a standard trailer. These branches should be left in a safe spot outside your property.

Council will organise contractors to pick up the branches.  Material will then be mulched and made available for community members to pick up from designated spots.

We hope this first step will help residents reduce fuel loads on their properties before the fire season, and help you get some of your garden back! It will also help improve access to larger logs and tree stumps that will need to be dealt with later. 

Guide for leaving out material

Branches and logs should be stacked neatly and left in a safe spot outside your property on your front nature strip. Council will only be collecting tree limbs and branches up to 250mm wide by 3m in length.

Please be mindful that the material you leave out will need to be picked up by someone manually and put in the chipper, so please keep their safety in mind.

Also spare a thought for other people in your community by ensuring the material you leave out doesn’t block roadsides and footpaths. These areas need to be left clear for pedestrians and people in wheelchairs or with prams.

Please remember that this collection is in response to storm damage only. Council’s regular bundled branch collection will still occur as per usual in November. 

Timing

Similar to the Hard Waste Collection, material will be collected from different areas at different times. Residents can continue to put out tree branches from the storm over the coming weeks right up until the day before their expected collection date.

It will take some time for all materials to be cleared, so please be patient as we get through this work.

While we expect the collection to take approximately 12 weeks, it is difficult to give an exact timeframe at this point in time.

Given our extensive road network and large volumes of tree debris and branches on private property, it’s difficult to estimate how long this collection will take. However, please be assured we will be collecting material as quickly as possible. Thanks in advance for your patience.

Mulch pickup locations

The branches that are collected will be mulched and made available for free for community members to pick up from designated spots around the municipality.

Free mulch from the green waste has been placed at various locations across Yarra Ranges, find a location near you.

Next steps

While we hope this first solution may help many residents, we also acknowledge the clean up in some parts of Yarra Ranges, particularly the Dandenongs, will be more complicated due to steep terrain and narrow roads. This will make some properties difficult to access with the heavy machinery and trucks that will be required to deal with larger trees.

Council is calling on the State and Federal Governments to help us and our community over the coming months. We need funding to enable Council to continue clearing the material we are collecting from roads and roadsides, and resources to enable the community to remove larger material off their own properties.

Frequently Asked Questions

Please see below for a list of Frequently Asked Questions about the branch collection service. 

What can I put out for collection?

  • Tree limbs and branches up to 250mm wide by up to 3m in length
  • Logs are straight and clean with side branches removed
  • Branches are stacked neatly
  • Ideally don’t cut branches into small lengths, where possible please try and leave these between 1m-3m.

 

What is not accepted?

During the special storm event tree branch collection, Council will not be collecting the following items:

  • Hard waste
  • Stumps or roots
  • Soil or earth
  • Loose garden organic material in boxes, bags, containers or bins
  • Branches containing wire or nails
  • Bamboo, creepers, vines, palm trees, soft plants, rose bushes, thorny plants, weeds, grass clippings or leaves.
  • Tree limbs larger than 250mm diameter or 3m long

Where do I put my branches so they are collected?

Branches and logs should be stacked neatly and left in a safe spot outside your property on your front nature strip.

In some instances you may need to drag branches to a safe location for collection if this is what you do for hard rubbish.

Please spare a thought for other people in your community by ensuring the material you leave out doesn’t block roadsides and footpaths. These areas need to be left clear for pedestrians and people in wheelchairs or with prams.

What do I do with larger logs, branches and tree stumps that are bigger than the permitted size?

At this stage, Council is only collecting smaller branches and limbs in this storm collection service.

If you have large logs and branches that have damaged your property, you may be eligible to have these removed through Bushfire Recovery Victoria’s Clean-Up program.

Alternatively, property owners can contact VicForests for an assessment of the timber on their property by emailing vfs.admin@vicforests.com.au and detailing their location, how much timber is on their properties and dimensions.

What happens if I have other green waste such as clippings, leaves or grass that I need to get rid of?

Please remember that this collection is in response to storm damage only. Council’s regular bundled branch collection will still occur as per usual in November where these items will be permitted. The fortnightly green waste bin collection service is also still operating. 

When do I need to have my branches out for collection by?

Similar to the Hard Waste Collection, material will be collected from different areas at different times.

Residents can continue to put out tree branches from the storm over the coming weeks right up until the day before their expected collection date.


What happens if I missed the collection date or forgot to put my branches out?

If you missed the collection, Council’s regular bundled branch collection will still occur as per usual in November.

I had my branches out but they weren’t collected, what do I do?

If your branch collection is missed, please contact Council on 1300 368 333.

How long is the collection expected to take?

While we expect the collection to take approximately 12 weeks, it is difficult to give an exact timeframe at this point in time.

Given our extensive road network and large volumes of tree debris and branches on private property, it’s difficult to estimate how long this collection will take. However, please be assured we will be collecting material as quickly as possible. Thanks in advance for your patience.


What happens if I can’t get all the branches up to the nature strip?

Council can only collect the branches if they are on your nature strip.

If you are not physically able to get all the branches up to your nature strip consider the following options:

  • Engage a private contractor to assist
  • Enlist the help of friends, family and neighbours

If you do not have access and means to engage a private contractor or other help available, please call us on 1300 368 333 and staff can assist with other options that may be available to you.

What happens to the branches once they are collected?

The branches that are collected will be mulched and some made available for free for community members to pick up from designated spots around the municipality.

Where do I collect the free mulch that will be offered?

Mulch has been placed in various locations across Yarra Ranges, find a location near you

 

Who can help me clear bigger trees on my private property?

Check with your insurance company, you may be covered for storm damage. Alternatively, you may be eligible for Bushfire Recovery Victoria’s Clean-Up program.

A local contractor may also be able to help. To find a local contractor, you can search for terms such as ‘Arborist’ or ‘Tree removal’ in the Yellow Pages or White Pages phone directories. Asking for recommendations from neighbours, local friends and family, or online community groups can also be a way to find contractors.

When engaging anyone to work on your land, residents are encouraged to conduct due diligence by checking they are insured and follow safety standards, such as the use of appropriate protective equipment. 

Be cautious of potentially fraudulent operators seeking half-fee up-front cash payments.

What do I do if a tree has damaged my house or a structure on my property?

Contact Bushfire Recovery Victoria (BRV) to discuss your situation and to assess your eligibility for its storm clean-up program. This program is open to eligible property owners impacted by recent storms, regardless of whether or not they were insured. BRV is also taking registrations for assessments of hazardous trees which pose a risk to a place of residence. 

Please carefully read the following documents for detailed information and advice first.

For more information about BRV’s storm clean-up program, phone 1800 560 760 or to register for the clean-up or hazardous tress assessment, visit www.vic.gov.au/storm-clean-up-program


What if I don’t have room in front of my property?

If you don’t have room out the front of your property, we recommend working with neighbours and sharing available space within the street.

Can I get a tip pass to take my material and drop it off?

As the transfer stations are privately operated, we are unable to provide this service. 

How much material can I put out?

There is no limit to the volume of material that can be put out, however it needs to meet the measurement requirements of up to 250mm in diameter and 3 metres long.

Can you come onto our property to collect instead of me putting it out the front?

No, we are unable to provide this collection from within private properties.