Get a new or additional bin

You must be the property owner to request a brand new or additional waste service. 

Charges apply for additional services. View current charges.

Online

Step 1.Submit your request

Complete the 'Request a new or additional bin' form if you would like an additional waste services to your properties rates (charges apply). 

You'll need to provide you contact details and property address.

Request a new or additional bin

Step 2.Confirmation

You will receive an email confirmation. Our Customer Experience team will contact you if further information is needed.

Step 3.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

 

Phone

Step 1.Phone

Call our Customer Experience team on 1300 368 333 and provide your contact details and property address. 

Step 2.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

Please note: During the roll out of the new waste services there may be some delays. New FOGO bins delivered after July 2023 won't be changed to a different size until after October.

In person

Step 1.Visit a Community Link

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Step 2.Delivery

Your bin/s will be delivered by our contractors within 1-3 business days.

Please note: During the roll out of the new waste services there may be some delays. New FOGO bins delivered after July 2023 won't be changed to a different size until after October.

 

Related Information

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