Ensure your bins (or hard waste/bundled branches) are at your usual collection point before 6am on your collection day.
Contact us if your waste has not been collected by 4pm to investigate or arrange collection.
Leave the bin (or the hard/green waste) out at the usual collection point.
Complete the 'Report a missed collection' form. You'll need to provide your contact details and property address.
Report a missed collection
You will receive an email confirmation. Our Customer Experience team will contact you if further information is needed.
Make sure the bin (or hard/green waste) is left at the normal collection point.
Call our Customer Experience team on 1300 368 333
Please wait while we load your map...
Yarra Ranges Shire Council
P.O. Box 105, Anderson Street
Lilydale, VIC 3140
P 1300 368 333
F (03) 9735 4249
Yarra Ranges Council respectfully acknowledges the traditional owners, the Wurundjeri people, as the custodians of this land. We pay respect to all Aboriginal community Elders, past and present, who have resided in the area and have been an integral part of the history of the region.