Report a damaged or missing bin

If you bin is damaged let us know so we can repair or replace it.

 

Online

Leave your bin out

Leave the damaged bin out at the usual collection point.

Is your bin missing? Find out how to replace a missing or stolen bin.

Submit your request

Complete the 'Report a broken' form. You'll need to provide your contact details and property address.

Report a broken bin

Confirmation

You will receive an email confirmation. Our Customer Experience team will contact you if further information is needed.

Phone

Leave your bin out at the normal collection point

Make sure the bin is left at the normal collection point.

Phone

Call our Customer Experience team on 1300 368 333

In person

Leave your bin out for collection

Make sure the bin is left at the normal collection point.

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