Our online service platforms (ePathway and ePlanning) will be unavailable this weekend between Friday, 23rd February at 5:00PM to Monday, 26th February at 9:00AM due to maintenance. We apologise for any inconvenience this may cause.
In This Section
Report an issue online using the links below. Online requests are processed within business hours.
For any issue that could pose an immediate risk to public safety,
please call us on 1300 368 333.
Please let us know if your pet is no longer with you.
Update your name and address online.
Register your pets online. All dogs and cats must be microchipped and registered with council by the age of three months.
Report a child safety incident or concern.
If your bin is damaged, let us know so we can repair or replace it. Please be advised that the 80L rubbish bins shape has changed and as a result is shorter in height.
Report a range of drainage issues online.
Report your missed collection online.
Report a missed rubbish, recycling or FOGO collection or report a missed hard waste or bundled branches collection.
Report a pothole in Yarra Ranges.
Report an issue with a road including road damage, maintenance requests, speed issues and more.
Report an issue with a tree on a roadside, reserve or on council land. Includes fallen trees, broken branches, leaning trees and trees with cracks through the trunk.
Report an issue with a footpath or trail.
Report damaged or missing playspace equipment and a range of other playspace issues online.
Report graffiti or vandalism on council property, including buildings, signs, bus stops, park and reserves, roads, public toilets and playgrounds.
Request a free replacement tag for your pet.
Lodge a request for the construction of new footpath or trail.
If a street tree has died or has been removed, let us know and we will replace it in Autumn.
Update your contact details, mailing address or animal ownership details. All dogs and cats must be registered to us by the age of three months.
Can't find what you're looking for? Call 1300 368 333
Find out more about the COVID-19 vaccine