Report an issue with a playspace

Report damaged or missing playspace equipment and a range of other playspace issues.


Gather information

Prior to completing the online request form, we encourage you to take images or video of the playspace issue. This will help our team respond to the issue promptly.

Complete the online form

Upon completing the online form you will be sent a confirmation email once we have received the request.

Complete the online form


Contact us

Call us on 1300 368 333 and provide as many details about the playspace issue as possible.


In person

Visit one of our Community Links to report the issue in person to our Customer Experience team.
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