Council welcomes incoming aged care providers

Published on 09 June 2022


Council will be transferring the management of some of our in-home aged care services including domestic assistance, personal and respite care, individual social support, home modifications and property maintenance (lawn mowing and gutter cleaning) as of 1 July 2022.

This decision was made by Council in August 2021 in response to the significant changes to the aged care sector that are occurring. Aged and Disability Services clients were notified of this change in September 2021.

We are very pleased to advise the Federal Government has appointed Villa Maria Catholic Homes (VMCH) and MiCare to deliver the following in-home services:

  • Domestic Assistance
  • Individual Social Support
  • Personal Care
  • Respite Care

Uniting AgeWell has been appointed to deliver Property Maintenance and Home Modification services from 1 July 2022.

All three providers are not-for-profit aged care providers with many years of experience supporting older people. All are reputable organisations within the aged care sector and the local region. This is a great outcome for our current clients and ageing population, as these providers can offer a range of services from entry level to high level complex care as people’s needs change.

Council is working with the incoming providers and the Federal Government to ensure that clients receive continuity of care with minimal disruption. In the coming days all clients will be receiving a letter informing them of their new provider and will be contacted directly by their new provider to discuss their ongoing arrangements for services.

If you would like more information on the transition, please contact Council on 1300 368 333 and ask to speak to an Aged and Disability Services Information and Navigation Support Officer.

We would like to thank clients and their families for the patience as we work through the transition process.