Bushfire Recovery Victoria storm and flood recovery hotline
Published on 13 July 2021
Bushfire Recovery Victoria’s 1800 number will be operating with extended hours during the early recovery from the June 2021 storms and floods.
The Storm and Flood Recovery Hotline is a single state-wide number that Victorians impacted by the June 2021 storms and floods can call for help or assistance.
Operators can assist you with registering for Clean-Up of structures on private property or accessing your own Recovery Support Worker, mental health and wellbeing support, financial counselling and information on available payments.
The Recovery Hotline is open from 8am to 7pm Monday to Friday (excluding public holidays) and 9am to 1pm on weekends.
For support please call 1800 560 760
What time is the hotline open?
The Storm and Flood Recovery Hotline is open from 9am to 7pm Monday to Friday (excluding public holidays) and 9am to 1pm on weekends.
What support can I access through the hotline?
Operators can assist you to navigate a range of available recovery supports.
This could include:
- Registering for the Clean-Up of structures on private property or the assessment of hazardous trees
- Connecting you with a Recovery Support Worker who can help you with practical, health and wellbeing support
- Providing information around available financial and other support
Who can call the hotline?
A range of recovery supports are available for families and individuals who live in one of the 39 local government areas that were most impacted by the June 2021 storms and floods.