Community Satisfaction Survey 2024

Each year, Local Government Victoria (LGV) coordinates an annual Community Satisfaction Survey for Victorian councils. 

We have provided a summary of our results below.

You can also read the full 2024 report.(PDF, 3MB)

Service  Yarra Ranges 2024 Yarra Ranges 2023 Interface 2024 State-wide 2024 Highest score Lowest score
 Overall performance 46 50 50 54 Urban area residents
Women
18-34 yrs		 Healesville-Yarra Glen residents
Value for money  40 43 47 48 Women Healesville-Yarra Glen residents
Overall council direction  39 43 44 45 65+ years Healesville-Yarra Glen residents
Customer service  63 64 66 67 Aged 65+ yrs Men
Art centres & libraries  69 69 67 73 Yarra Valley residents Healesville-Yarra Glen residents
Recreational facilities  63 66 63 68 Aged 35-49 yrs
 Healesville-Yarra Glen residents
Waste management  53 65 65 67 Aged 65+ Healesville-Yarra Glen residents
Appearance of public areas  62 62 56 68 Aged 18-34 yrs
Urban area residents		 Healesville-Yarra Glen residents
Community & cultural  60 60 62 66 Urban area residents Healesville-Yarra Glen residents
Tourism developments  56 60 53 59 Women
Hills area residents		 Men
Emergency & disaster mgmt  59 59 61 65 Yarra Valley residents
Urban area residents
Aged 18-34 yrs
Aged 65+		 Healesville-Yarra Glen residents
Enforcement of local laws  57 59 58 61 Aged 18-34 yrs
Urban area residents		 Aged 65+ yrs
Environmental sustainability  58 58 58 60

Urban area residents
Aged 18-34 yrs

Yarra Valley residents
Parking facilities  54 58 54 54 Urban area residents Aged 65+ yrs
Business & community dev.  53 57 55 57 Urban area residents Healesville-Yarra Glen residents
Yarra Valley residents
Family support services  59 57 59 63 Aged 18-34 yrs Aged 65+ yrs
Elderly support services  53 52 53 63 Aged 65+ yrs Healesville-Yarra Glen residents
Disadvantaged support services  49 51 49 58 Urban area residents Healesville-Yarra Glen residents
Informing the community  50 50 51 56 Aged 18-34 yrs Yarra Valley residents
Traffic management  48 48 48 53 Women
Aged 35-49 yrs		 Men
Community decisions  41 48 47 50 Urban area residents
Women		 Healesville-Yarra Glen residents
Slashing & weed control  48 47 44 45 Urban area residents
Aged 18-34yrs
 Healesville-Yarra Glen residents 
Town planning policy  42 46 42 50 Urban area residents Healesville-Yarra Glen residents
Consultation & engagement  45 46 49 51 Aged 18-34 yrs
Women		 Healesville-Yarra Glen residents
Local streets & footpaths  42 45 46 52 Urban area residents Hills residents
Population growth  40 44 43 47 Women
 Yarra Valley residents
Men
Lobbying  44 44 48 50 Hills residents Yarra Valley residents
Aged 50-64 yrs
Sealed local roads  37 43 45 45 Urban area residents Healesville-Yarra Glen residents
Planning & building permits  35 38 45 45 Urban area residents
 Healesville-Yarra Glen residents
Unsealed roads  34 35 34 36 Urban area residents Healesville-Yarra Glen residents

 

Back to top