Mental health support - COVID-19

Two people talking, with their hands in frame.

If you're concerned about COVID-19, are distressed or worried about being in isolation or sick, please visit the Head to Health website for mental health support links and phone numbers to find support, or information if you're supporting someone else. 

Crisis support services

The services below offer 24 hour crisis support 7 days a week.

Personal crisis support line.

Call 13 11 14 or chat online

Suicide Call Back Service
Support line for anyone thinking about suicide

Call 1300 659 467

MensLine Australia
Help, support, referrals & counselling services for men via telephone, online and video

Call 1300 78 99 78


Other mental health support services

If you’d like to find out more about mental health or just talk to someone, here are some organisations that can help:




Areas serviced

Anglicare Victoria

Family violence support; child protection services

Eastern region
Offices in Lilydale and Bayswater
Monday to Friday
1800 809 722

Lifeline 24 hour crisis support for suicide prevention and personal crisis 13 11 14 Australia wide

Beyond Blue


24 hour crisis support around depression and anxiety for yourself, a friend or family member


1300 224 636

Chat online available on website 3pm - 12am


Australia wide


Youth Beyond Blue


24 hour crisis support and information line dedicated to supporting young people with depression and anxiety and their friends and family.


1300 224 636

Chat online available on website 3pm - 12am


Australia wide


Headspace Online support for young people, including counselling, group chats and information. This is not an emergency service. If you're in an emergency situation or need emergency assistance, contact mental health services, go to your local emergency department or call emergency services on 000. Australia wide
Kids helpline Free, private and confidential 24/7 phone and counselling service for young people aged 5 to 25 1800 55 1800 Australia wide
Department of Health & Human Services Mental health resources to support people during the COVID-19 pandemic


SANE Australia

 Support for people living with a mental illness


1800 18 7263

Embrace Mental Health Resource Hub Mental health and suicide prevention resources, services and information for people from culturally and linguistically diverse (CALD) backgrounds.


 Australia wide


Mental Health Care Plans

What is a mental health care plan?

A mental health care plan is a support plan for someone who is going through mental health issues. If a doctor agrees that you need additional support, you and the doctor will make the plan together.

A mental health care plan identifies what type of health care you need, and spells out what you and your doctor have agreed you are aiming to achieve. It also may refer you to local mental health services.

How do I get a mental health care plan?

Book an appointment with a General Practitioner (GP) and request an appointment to talk about a mental health care plan. That way, the doctor will know in advance and be able to set enough time. Your doctor will assess whether you will benefit from a mental health treatment plan.