Feeling unsafe or need advice? Help is at hand


Has the behaviour of your partner or family member/s made you feel threatened or unsafe? No matter what the external stressors, violence is never okay.

You are not alone. If you feel frightened or are needing advice, help and support, or a safe place to stay during the COVID-19 pandemic there are organisations that will provide assistance.


EDVOS is the specialist family violence service in Melbourne’s Eastern Metropolitan Region (EMR). EDVOS continues to be operational and provide support over the phone throughout COVID-19.

EDVOS provides free support services and assistance with:

  • Creating a safety plan for you and your children
  • Counselling and support
  • Housing assistance
  • Financial assistance
  • Alternative care/home for pets
  • Court support
  • Intervention orders
  • Links to a strong network of referral pathways to other services
  • General information for questions you may have

EDVOS is committed to assisting all people, regardless of ethnicity, race, religion, sexual orientation, gender identity, age and ability and can provide access to other family violence services that are most suitable to your needs.

Contact EDVOS

Monday-Friday 9am-8pm and Saturday 9am-5pm
Call 9259 4200
For 24-hour support, contact Safe Steps 24/7 on 1800 015 188.

If it is not safe to call, you can email safesteps@safesteps.org.au or have someone you know contact safe steps on your behalf – support is available regardless of whether you want to stay in the relationship or leave.