Mental health support

Services in the local and eastern region

Who

What it is

Where, when and website

(9-5pm Mon - Fri unless otherwise stated)

Referral & Phone number

(Self-referral is ok unless otherwise stated)

Anglicare Victoria

Family violence support; child protection services

  • Family Violence Support
  • Foster Care Intake Services
  • Group Work
  • Integrated Family Services
  • Men & Boys Program
  • TEACHaR
  • Volunteer Recruitment

All ages

Eastern region Lilydale

https://www.anglicarevic.org.au/

9735 6100

Inspiro

Counselling

  • General
  • Anxiety
  • Depression
  • Trauma
  • Grief and loss
  • Family/relationship issues
  • Family violence
  • Stress
  • Youth
  • Psychologist

12 and over

Drug and Alcohol Counselling

16 and over

Belgrave and Lilydale

8.30 – 5pm Mon – Friday with some afterhours appointments

www.inspiro.org.au
https://www.inspiro.org.au/our-services/browse-by-service/counselling

Private and free services available.

Belgrave, Lilydale and Healesville

9738 8801

Referral via SURE
1300 00 Sure (7873)

Youth Health Hub

Counselling + wide variety of services for

Yarra Ranges Youth 12 – 25 yo

Email:youthhealthhub@inspiro.org.au

Website:www.inspiro.org.au/youthhealthhub

Facebook:https://www.facebook.com/Youth-Health-Hub-Yarra-Ranges

Youth can call, text or email

9757 8777

Mobile: 0409 348 604

Stepped Mental Health

A staged system of care for people with mental health issues, generally with a formal diagnosis. Support is provided through:

  • direct people to self-help resources and support services
  • ·online, eHealth technology and apps.
  • face-to-face support in a group or individual interventions
  • carecoordination
  • peer support
  • medication and psychiatric review
  • secondary and tertiary mental health
  • Suicide Prevention Services

All ages

Inspiro- Belgrave (soon)

Oonah- Healesville

https://stepsmentalhealth.org.au/what-we-do/mental-health-stepped-care/

 

GP referral or can self-Refer

Via

Access Community Health

9810 3070 or

1800 378 377

Or via

EMPHN

9800 1071

https://www.emphn.org.au/what-we-do/mental-health/referral-and-access-team

Fax:8677 9510

Head to Help

Help for people with mental health issues and those concerned about someone else. No referral, Medicare card or mental health care plan is needed.  In the first instance we will talk with you about your personal concerns to identify the support you need. The service offers a wrap-around mental health service that will match the type of service/s with your current need – that’s right, as your need changes so too does the service.  

All ages

Yarra Junction, Belgrave and via telehealth

8.30am – 5pm Mon – Friday

https://headtohelp.org.au/

1800 595 212

Eastern Health Community Health

Counselling Youth and Family

  • General
  • Anxiety
  • Depression
  • Trauma
  • Grief and loss
  • Family/relationship issues
  • Family violence
  • Stress

All ages

Healesville

Yarra Junction

https://www.easternhealth.org.au/services/item/200-community-health

1300 380 381

EACH

Youth Drug & Alcohol counselling,

12 – 25 yo

Yarra Junction

Healesville

info@each.com.au

https://www.each.com.au/service/youth-drug-and-alcohol-counselling/

1300 003 224

EACH

Sure Mental Health Recovery

  • This program supports aged 16-64 with a severe and enduring psychiatric condition

16 – 64 yo

Healesville

https://www.each.com.au/service/mental-health-recovery/

info@each.com.au

1300 003 224

EACH Community Health

Ranges of Mental health services and support

Registered psychologists provide assessment, treatment and referral to appropriate agencies for infants and children 0 to 6 years old with social, emotional or behavioural problems or developmental delay.

All ages

Ferntree Gully

https://www.each.com.au/mental-health-services/

Cost – enquire

1300 003 224

Eastern Health

Child & Youth Mental Health Service (CYMHS)

Provides consultation, assessment and treatment for young people up to 24 yo.who are displaying symptoms of psychiatric disorder or severe emotional and behavioural disturbance.

The service includes an early intervention worker who provides consultation to primary care providers who see young people with serious psychological disturbance.

Up to 24yo

Ringwood East

https://www.easternhealth.org.au/site/item/99-child-youth-mental-health-service-cymhs

As CYMHS is a specialist mental health service, it is recommended that the following supports are considered before contacting :

  • visiting GP
  • speaking with school welfare coordinator
  • contacting community support services

1300 721 927 (option 2)

After hours/weekends urgent inquiries:
1300 721 927

Eastern Health

FaPMI

Families where a parent has a mental illness

Working to support families where parents have a mental illness

Links, resources and videos

Child peer support groups –

  • CHAMPS (8-12yrs)
  • Martial Arts as Therapy program (8-12yrs)
  • Teen Peer support groups - Space 4 Us (12-18yrs)
  • FaPMI Family Fun Day
  • Brokerage funds/vouchers
  • Secondary consultation
  • Newsletter

All ages

Ringwood

Programs not running at the moment (covid) but referrals being accepted

https://www.easternhealth.org.au/services/item/204-families-where-a-parent-has-a-mental-illness-fapmi

9871 3988

Email: fapmi@easternhealth.org.au

Oonah

Individual support and engagement activities

Provides alcohol & drug and social & emotional well-being support services for Indigenous young people and adults.

All ages

Healesville

https://oonah.org.au/

Phone. 03 5962 2940

Email:
Administration Coordinator: admin@hicsa.org.au

Community Engagement Worker: engagementworker@hicsa.org.au

Clinical services Manager: Samantha.broadbent@oonah.org.au

Boorndawan Willam Aboriginal Healing Service

Aboriginal specific family violence service for men, women, children and extended family

All ages

Eastern Metro Region

Based in Lilydale

http://bwahs.com.au/

9212 0200

Email:bwahs@bwahs.com.au

Eastern Health Yarra Valley Community Health Aboriginal Health Clinic

Provides confidential counselling for Aboriginal and Torres Strait Islander families and individuals experiencing social and emotional difficulties.

Support and prevention services are provided bypsychologistsin the areas of loss and grief, anger, violence including domestic violence, self-esteem and confidence.

All ages

Healesville

8.30 – 5pm Mon – Fri

https://www.easternhealth.org.au/site/item/127-aboriginal-health

5957 1100

email:AHTintake@easternhealth.org.au

Australian Childhood Foundation

Family violence counselling includes therapeutic group programs for mothers and infants (Popping Bubbles), group programs for children and young people, direct individual counselling for children and young people affected by the trauma of family violence.

Under 25 yo

Mums and bubs

Ringwood & Lilydale

https://www.childhood.org.au/victoria-stories/

Professional Development available

https://professionals.childhood.org.au/

1300 381 581

support@childhood.org.au

Headspace

Online support for young people 12 – 25yo , including counselling, group chats and information.

Mentor service available

Resources/Information available on line

12 – 25 yo

Knox is currently the closest face to face office

Lilydale outreach will be a part of the Youth Health Hub

Australia wide

http://www.headspace.org.au/headspace

https://headspace.org.au/eheadspace/

9801 6088

NEAMI

Life Connect and Psycho-social support

 

LifeConnect provides community-focused suicide prevention services as well as support for people who have been bereaved by suicide.

Our prevention activities include wellbeing workshops as well as community and workforce training aimed at building capacity to recognise and respond to risk of suicide.

Our bereavement services provide one-on-one and group support to families, friends and colleagues who have been bereaved by suicide.

All ages

Ringwood

9 – 5.30pm

https://www.neaminational.org.au/

https://www.neaminational.org.au/find-services/lifeconnect-ringwood/

1300 052 590

 

Email: lifeconnect@neaminational.org.au

NEAMI

Preventative Health support

Provides individualised and tailored support to help people who are experiencing moderate to severe mental health issues improve their physical health. The service also delivers capacity building activities to develop practitioners’ capacity to respond to the physical health needs of people experiencing mental health issues

18 yo and over

Ringwood

8.30- 5pm

https://www.neaminational.org.au/find-services/preventative-health-initiative-ringwood/

1300 185 399

Email: phi@neaminational.org.au

NEAMI

Psychosocial support service

The Psychosocial Support Service offers individual coaching and group activities to support recovery for people with severe mental health issues, who are not eligible for the NDIS.

All ages

Ringwood

https://www.neminational.org.au/find-services/pss-eastern-melbourne/

1300 168 911

Email: EastMelbournePSS@neaminational.org.au

 

24 hour/online services - Victoria/Australia wide

Who

What it is

Where, when and website

Referral & Phone number

(Self-referral is ok unless otherwise stated)

Mind Spot

MindSpot is a free service for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood.

They provide assessment and treatment courses, or help you find local services that can help.

Includes online treatment course and programs for Chronic Pain Management, Wellbeing, OCD , PTSD and Indigenous Wellbeing.

18yo and over

https://mindspot.org.au/

1800 61 44 34

SANE Australia

Online and phone support for people living with a mental illness

Includes:

Online chat – individual and groups

Not a crisis service

All ages

https://www.sane.org/

10am – 10pm Mon – Fri

1800 18 7263

Suicide Call Back Service

Phone and On line Counselling

Resources and Information

Any age

24 hour

https://www.suicidecallbackservice.org.au/

1300 659 467

Suicide Line Victoria

Phone and On line Counselling

Resources and Information

Any age

24 hour

https://www.suicideline.org.au/

1300 651 251

MensLine Australia

Phone and online Counselling

Resources and Information

All ages

24 hour

https://mensline.org.au/

1300 78 99 78

Kids helpline

24/7 phone and counselling service

Resources and Information

5 – 25 yo

24 hour

https://kidshelpline.com.au/

1800 55 1800

1800 Respect

Phone and online Counselling

For people impacted by sexual assault, domestic or family violence and abuse.

Resources and Information

Service Directory

All ages

24 hour

https://www.1800respect.org.au/

Interpreter assistance available

1800 737 732

Black Dog Institute

Online mental health assessment tool (>18yo) that can be completed and results given that can be taken to your GP

Resources and information

18yo and older

On line

https://www.blackdoginstitute.org.au/

https://onlineclinic.blackdoginstitute.org.au/?s=w

 

Open Arms

Veterans and family counselling

Counselling

Groups

Peer network

Resources and information

All ages

24 hour

https://www.openarms.gov.au/

1800 011 046

Butterfly Foundation

Support for Eating disorders and Body Image Issues

Phone and chat online

All ages

8am – midnight 7 days a week

https://butterfly.org.au/

1800 33 4673

support@thebutterflyfoundation.org.au

Eating Disorders Victoria

Variety of programs and resources

Telehealth Nurse free

Clinical Serives (fees apply)

Peer Mentoring Program

Wellbeing Program (phone call check ins)

Online support groups

All ages

Business hours

https://www.eatingdisorders.org.au/

1300 550 236

Telehealth nurse online booking

https://www.eatingdisorders.org.au/find-support/telehealth-nurse/

F.E.A.S.T

F.E.A.S.T is an online resource for parents caring for children affected by eating disorders

Parents

On line

https://www.feast-ed.org/

07 3188 6675

info@feast-ed.org

Crisis support services

The services below offer 24 hour crisis support 7 days a week.

Organisation Service Contact

Lifeline

Personal crisis support line

Call 13 11 14 or chat online

https://www.lifeline.org.au

Suicide Call Back Service

Support line for anyone thinking about suicide

Call 1300 659 467

https://www.suicidecallbackservice.org.au

MensLine Australia

Help, support, referrals & counselling services for men via telephone, online and video

Call 1300 78 99 78

https://mensline.org.au/

Directories and online resources

https://www.betterhealth.vic.gov.au/servicesandsupport/mental-health-services

Explanations and short video (in variety of languages) of mental health services

Comprehensive list of mental health services

https://www.healthdirect.gov.au/australian-health-services

A comprehensive list of health services that can be searched by postcode and issue. Using the ‘service finder’ tab, choose Mental Health services (or other issue) and postcode

https://mentalhealthcompass.com.au/directory


A comprehensive list by region (YR, Knox and Maroondah) of any health and mental health services and resources for a wide variety of mental health issues.

Can sort by ‘issue’ and region. Shows services and their details.

https://headtohealth.gov.au/


A comprehensive list of health services and resources. Choose ‘Service Provider Tab’. Services are listed in alphabetical order with no ability to search for region/postcode.

Chatbot available.

By searching issue and who it is for it will show you websites and resources

https://connectus.serviceseeker.com.au/

Service directory, private and public for 10-25yo in Knox, Maroondah and Yarra Ranges

http://www.health.vic.gov.au/mentalhealthservices/

http://www.health.vic.gov.au/mentalhealthservices/adult/outereast-a.htm

http://www.health.vic.gov.au/mentalhealthservices/child/east-c.htm

List of clinical mental health services and assessment services by region or Suburb

https://www.healthtranslations.vic.gov.au/bhcv2/bhcht.nsf

Translated health information resources

Search for a topic in a particular language e.g. mental health and Hakka Chin

Embrace Mental Health Resource Hub for CALD backgroundwww.embracementalhealth.org.au

Mental health and suicide prevention resources, list of services and information for people from culturally and linguistically diverse (CALD) backgrounds.

https://www.dhhs.vic.gov.au/mental-health-resources-coronavirus-covid-19

Mental health resources to support people during the COVID-19 pandemic

https://www.blackdoginstitute.org.au/

Research, resources and information, webinars, podcasts.

Private Psychology Services- best to search the data bases

Referral required by GP. Mental health care plans allow up to 20 discounted visits, some services will bulk bill.

 Understanding the Emotional Effects of a Severe Weather Event - A Guided Information & Recovery Webinar  This webinar recording is for anyone who would like to understand more about the emotional effects of experiencing this severe weather event.

Other mental health support services

If you’d like to find out more about mental health or just talk to someone, here are some organisations that can help.

 

Organisation

Service

Details

Areas serviced

Anglicare Victoria

Family violence support; child protection services

Eastern region
Offices in Lilydale and Bayswater
Monday to Friday
9am-5pm
1800 809 722

Lifeline 24 hour crisis support for suicide prevention and personal crisis 13 11 14 Australia wide

Beyond Blue

24 hour crisis support around depression and anxiety for yourself, a friend or family member

1300 224 636

http://www.beyondblue.org.au

Chat online available on website 3pm - 12am

Australia wide
Youth Beyond Blue 24 hour crisis support and information line dedicated to supporting young people with depression and anxiety and their friends and family.

1300 224 636

http://www.youthbeyondblue.org.au

Chat online available on website 3pm - 12am

Australia wide
Headspace Online support for young people, including counselling, group chats and information. This is not an emergency service. If you're in an emergency situation or need emergency assistance, contact mental health services, go to your local emergency department or call emergency services on 000. http://www.headspace.org.au/headspace Australia wide
Kids helpline Free, private and confidential 24/7 phone and counselling service for young people aged 5 to 25 1800 55 1800 Australia wide
Department of Health & Human Services Mental health resources to support people during the COVID-19 pandemic https://www.dhhs.vic.gov.au/mental-health-resources-coronavirus-covid-19 Statewide
SANE Australia

Support for people living with a mental illness


1800 18 7263

https://www.sane.org/

Embrace Mental Health Resource Hub Mental health and suicide prevention resources, services and information for people from culturally and linguistically diverse (CALD) backgrounds. www.embracementalhealth.org.au


Australia wide


Head To Help Non-emergency mental health support phone service

1800 595 212

https://headtohelp.org.au/


Australia wide

 

Mental Health Care Plans

What is a mental health care plan?

A mental health care plan is a support plan for someone who is going through mental health issues. If a doctor agrees that you need additional support, you and the doctor will make the plan together.

A mental health care plan identifies what type of health care you need, and spells out what you and your doctor have agreed you are aiming to achieve. It also may refer you to local mental health services.

How do I get a mental health care plan?

Book an appointment with a General Practitioner (GP) and request an appointment to talk about a mental health care plan. That way, the doctor will know in advance and be able to set enough time. Your doctor will assess whether you will benefit from a mental health treatment plan.

For more information, visit the Health Direct website.