Closures & service disruptions

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We are in the process of making changes to service delivery in response to the Coronavirus (COVID-19) situation. These changes will be regularly reviewed and are likely to change further. 

We are making decisions guided by the Department of Health and Human Services and the Community Health Principles developed by our Emergency Management Team.

Changes are being made to: 

  • Prevent the spread of COVID-19 and protect individual and community health
  • Reduce the impact on the health care sector and the subsequent demand on the healthcare system
  • Protect vulnerable groups and essential service staff 

Service changes

Aged & disability services

Meals on wheels Operating as normal  
Property maintenance  Operating as normal  
Property modifications Operating as normal   
Personal care  Modified service Services will be delivered to clients who wish to receive them, and who are assessed as being in high-need and who have no other suitable supports. Assessment will become predominantly phone based  with a small number of anticipated visits to assess for high-needs Personal Care and Property Maintenance. 
Individual social support  Modified service Services will be delivered to clients who wish to receive them, and who are assessed as being in high-need and who have no other suitable supports. Assessment will become predominantly phone based  with a small number of anticipated visits to assess for high-needs Personal Care and Property Maintenance.
Social support groups  Not operating   
Community transport Not operating  
Respite care  Not operating  
Domestic assistance (home care)  Not operating  

Family & children's services

Child care Operating as usual  
Immunisation Operating as usual  
Maternal & child health  Limited services  
Community Playgroups  Not operating  
 Supported playgroups (Smalltalk) Modified services  
Bookaburra  Not operating  
Early years school holiday program Not operating  
Upper Yarra Partnership program  Modified service  
Best start  Modified service  
Linking families  Modified service   
     
Youth service school holiday program  Modified program  Some events available online

 

Waste

Waste collections

Operating as normal

Our waste collectors are unable to collect bins that are located behind parked cars and cannot be grabbed by the automatic arm, or bins that are over-filled.

We encourage all community members to make their bins as accessible as possible when putting them out for collection.

This ensures the safety of our waste truck drivers and of community members.

For more information, visit our Waste page

Waste & recycling centres  Operating as normal

Venues & faciilties

Community links Limited Healesville & Monbulk Community Link closed
Sports & recreation facilities Impacted Aligned to peak sporting body advice
Leisure centres and pools Open Indoor pools open with changed requirements for visitors
Arts & cultural facilities Closed Temporarily closed
Libraries & museums Impacted Libraries offering click-and-collect, museums closed
Senior citizen centres Closed Temporarily closed
 Community halls & venues for hire Closed Temporarily closed 

 

Sharps container collection and disposal

Our syringe container collection and disposal is currently operating a limited service in response to the COVID-19 pandemic. Council continues to offer local residents a free syringe container collection and disposal service at specified locations. This service is not available to commercial/business operators, who should contact a medical waste disposal service.

We are now providing sharps container collection and disposal services from the following community links:

  • Lilydale Community Link

    61-65 Anderson Street, Lilydale, 3140 (near Coles)
    Open 8:30am-5pm Mon to Fri & 9am to 12pm Sat

  • Upwey Community Link
    40 Main Street, Upwey, 3158
    Open 9am-5pm Mon-Fri.
  • Yarra Junction Community Link
    2442-2444 Warburton Hwy, Yarra Junction, 3139
    Open 9am-5pm Mon-Fri

Please note our Healesville and Monbulk Community Links are temporarily closed. 

We will only accept used syringes and needles that are safely contained within an approved sharps container, as these items are designated as biologically hazardous and require safe disposal. 

For vulnerable residents (elderly or immunosuppressed) who are quarantined due to COVID-19, please contact our customer support on 1300 368 333.

If you find a used syringe/s, needle/s or a yellow SHARPS container that may contain syringes in a public place on council land, please call 1300 368 333 to arrange collection.

Please note these services are only available to Yarra Ranges Council residents. 

For information regarding sharps disposal generated from businesses and commercial use, please visit the EPA’s Website to access the Industrial waste resource guidelines Industrial waste resource guidelines EPA.

There are also fixed sites and pharmacies which participate in the Victorian Government Needle and Syringe Exchange Program, for more information please refer the Department of Health’s website Needle & Syringe Program DHHS VIC.

Other council services

Planning  Modified service  In-person counter service is closed at Lilydale, Upwey, Yarra Junction and Healesville from Monday, 23 March 2020 until further notice to reduce face-to-face contact. Phone enquiries welcome. Please call 1300 368 333.

 

Citizenship ceremonies  Cancelled  No ceremonies to be held until further notice

 

Closures

Yarra Ranges Council will temporarily close some facilities from 19 March to try to help slow the spread of Coronavirus (COVID-19) within its workforce and the community. 

This list will be updated as often as possible to reflect changes in State and Federal Government advice.

Libraries

All Yarra Ranges Council libraries operated in partnership with Eastern Regional Libraries will be closed until further notice.

This includes Belgrave Library, Healesville Library, Lilydale Library, Montrose Library, Mooroolbark Library, Yarra Junction Library.

Eastern Regional Libraries will offer a click and collect service for library books from 1 June until libraries are reopened.

Visit the ERL website for the latest information about services.

Community Links

Yarra Ranges Council has temporarily closed its Healesville and Monbulk Community Links.

Healesville Community Link will close as of Thursday 19 March (in line with the library closure).

Monbulk Community Link will close as of 5pm Friday 20 March.

Our Community Links at Lilydale (61-65 Anderson Street, near Coles), Yarra Junction and Upwey will remain open. 

 

Aquatic and recreation centres

The Monbulk Aquatic CentreKilsyth Centenary Pool and Yarra Centre will all be re-opening for visitors from 2 June, in line with the State Government's gradual easing of COVID-19 restrictions.

The ongoing health and wellbeing of the community is critical and minimising social contact can help to reduce the possible spread of COVID-19.

These facilities will run differently as restrictions are gradually eased. These changes include:

  • Card payments only. No cash accepted at this time.
  • Restrictions per lane for casual swimmers.
  • More regular cleaning of facility.
  • Shower facilities will be closed.
  • Bookings will be required for classes.

The Jack Hort Memorial Community Indoor Pool is open from 1 June, with new procedures in place - bookings are essential for entry.

Call 5962 2709 to book.

What's changed at my pool?

See latest updates below for your local pool:

Cultural venues

All Yarra Ranges Council cultural venues will be closed from 9am on Thursday 19 March until further notice.

This includes the Memo Healesville, Art Centre Warburton, Montrose Town Centre, Mooroolbark Community Centre and Yarra Ranges Regional Museum.

Playgrounds, skateparks and outdoor gym equipment

Playgrounds, skateparks and outdoor gym equipment are all open for use from Tuesday, 26 May, 2020, in accordance with the State Government's easing of COVID-19 restrictions.

Exercising outside is permitted and encouraged, however remember to always:

Please note: anyone with a suspected or confirmed case of COVID-19 should be tested and not leave their home until directed to do so by the government. 

Other facilities

Karwarra Garden is now open. However, the gardens will be closed on weekends until further notice.

The gardens are open Tuesday to Friday, 10am-4pm.

These are important services and Yarra Ranges Council understands the additional social and cultural role these facilities play in our community.  

We will look to find alternative and creative ways to engage and connect people over these coming weeks.

Events

In line with State and Federal Government public health advice, Council has decided to postpone all events and large gatherings organised by Council.

Events and large gatherings run by Council, are cancelled or postponed until further notice, as of Friday 13th March 2020.

Regular reviews of this arrangement, including duration, will be made as more information is gathered. 

Council's venues will be in touch with all ticket holders to notify them of the cancellations and organise a full refund.

For information about non-Council events, please contact the event organiser.

This decision was made in response to confirmation of the first human to human transmission of COVID-19 in Victoria, and concerns about the ability of this disease to spread where individuals are within close proximity to each other, for example, in a crowded environment.

For the latest information about COVID-19, check the Department of Health and Human Services' website: dhhs.vic.gov.au/coronavirus

Other closures and restrictions

The State Government has announced other closures and restrictions across Victoria.

Read more