COVID-19 service updates

1. Metropolitan Melbourne – Stage 4 restrictions 

View the restrictions roadmap for reopening.(PDF, 210KB)

The information below is from the Department of Health and Human Services website.

A curfew is now in place in metropolitan Melbourne (and includes ALL of Yarra Ranges). Curfews will be in operation from 9pm to 5am every evening, with people only allowed to leave their house for work, and essential health, care or safety reasons.

From 5am – 9pm, you can only leave your home for one of the following four reasons:

Necessary goods and services

  • To shop for necessary goods and services.
  • You can only travel up to 5km from your home. You should stay as close to your home as possible, for example shopping at the nearest supermarket. For some people the nearest goods and services will be more than 5km away. In this situation you may travel beyond 5km to the nearest provider.
  • Only one person per household can leave home to get necessary goods and services and only once a day (this means you can’t do multiple shopping trips in a day). You should limit the time you spend away from home. If you are unable to leave home because it would mean leaving a young child or at-risk person at home unattended then they may accompany you.

Exercise and outdoor gatherings

  • You can leave home to exercise but there are limits
  • You must not travel more than 5km from where you live to exercise.
  • You can exercise with one other person you live with or a friend or family member, as long as neither of you travel more than 5km from your home. Please use common sense and limit the number of people you see in person right now. It is safer to connect with friends and family using phone calls, social media and video calls. If you are exercising with someone else, you should keep 1.5 metres distance between you. Don’t hug, kiss or shake hands.
  • You must limit your exercise to two hours per day over not more than two sessions.
  • If you are a parent or guardian who is caring for a young child or someone who cannot be left unattended then they may accompany you.

Care and health care

  • You can leave home to receive health care or attend medical appointments. If you need to see a doctor or health care professional, you should do so. Do not put off getting medical care. Your doctor or health care professional can provide advice on how to stay safe.
  • You can leave home to care for a sick or elderly relative. If you are providing care for someone you should try to keep 1.5 metres between you when you can. Wear a face covering.
  • You can leave home to accompany someone for essential medical treatment if you are a parent, guardian or necessary support person.
  • You can take a pet to the vet.

Work

  • If you can work from home, you must continue to work from home. Further announcements regarding workplaces will be made in the coming days.
  • Study at TAFE and university must be done remotely.

Personal

  • You can still visit an intimate partner.
  • Shared parenting arrangements, both formal and informal, can continue for children.
  • You can leave home if there is an emergency.
  • You can leave home if there is family violence, or violence by another person in the home, and you are at risk. If you are stopped by police, tell them you are feeling unsafe at home and they will help you. Safe accommodation and support for family violence is available. Call safe steps on 1800 015 188 or email safesteps@safesteps.org.au for help 24 hours a day, 7 days a week.

If you do need to leave home, you should wash your hands before you leave and when you return home. Keep at least 1.5 metres between yourself and others. Always wear a face covering, unless you have a lawful exception.

Never, ever go out if you are unwell, unless it is to get tested and then you must go straight home.

2. Current case data

Data Source Links
Victorian data
with council data
DHHS
Victorian updates DHHS
Australia Dept of Health
Worldwide WHO

3. Changes to services 

We have made changes to our service delivery in response to the Coronavirus (COVID-19) situation. These changes will be regularly reviewed and are likely to change further. 

We are making decisions guided by the Department of Health and Human Services and the Community Health Principles developed by our Emergency Management Team.

Changes are being made to: 

  • Prevent the spread of COVID-19 and protect individual and community health
  • Reduce the impact on the health care sector and the subsequent demand on the healthcare system
  • Protect vulnerable groups and essential service staff 

The changes are listed in each of the service areas in the following sections.

4. Aged & disability services

 Service Status  
Meals on wheels Operating Service will be ‘contactless’ wherever possible.
Property maintenance Modified service

Will only take place where the client’s immediate safety will be impacted if the service does not occur.

Property modifications Modified service Will only take place where the client’s immediate safety will be impacted if the service does not occur.
Personal care Modified service

Restricted to those clients who are highly dependent on the service and have no/limited other supports available.

Individual social support Modified service Restricted to those clients who are highly dependent on the service and have no/limited other supports available. 
Social support groups Temporarily suspended
Community transport Temporarily suspended
Respite care Temporarily suspended
Domestic assistance (home care) Modified service Restricted to those clients who are highly dependent on the service and have no/limited other supports available.
Shopping Assistance Modified service Restricted to those clients who are highly dependent on the service and have no/limited other supports available.

5. Family & Children's Services 

Service Status  
Child care Modified service - children of permitted workers and children experiencing vulnerabilities only.  

 

Immunisation Community sessions operating as usual. (School program temporarily suspended)
Maternal & child health Limited services
Community Playgroups Not operating
Supported playgroups (Smalltalk) Modified services
Bookaburra Not operating
Early years school holiday program Not operating
Upper Yarra Partnership program Modified service
Best start Modified service
Linking families Modified service
Youth service school holiday program Modified program Some events available online

6. Waste

 Service Status
Waste collections

Operating as normal

Our waste collectors are unable to collect bins that are located behind parked cars and cannot be grabbed by the automatic arm, or bins that are over-filled.

We encourage all community members to make their bins as accessible as possible when putting them out for collection.

This ensures the safety of our waste truck drivers and of community members.

For more information, visit our Waste page

Waste & recycling centres Operating as normal

7. Sports fields

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Council sports fields needing seasonal weed and pest control are undergoing treatment. This program is required to maintain the surfaces in order to ensure that the sports grounds can be available and in an acceptable condition when restrictions are eased. It will also considerably reduce mowing requirements over the stage 4 restriction period. A proactive inspection program remains in place to keep the sites safe for passive recreation and exercise.

Sites will have supervision and informative signage erected at most gate entries during scheduled works.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

8. Garden maintenance / weeding / weed spraying

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Our parks and open spaces have seen an increase in usage as our community enjoys these places for exercise. Accordingly, we are doing works to ensure that these places continue to be safe and accessible for the community.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

9. Graffiti

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Our parks and open spaces have seen an increase in usage as our community enjoys these places for exercise. Accordingly, we are doing works to ensure that these places continue to be safe and accessible for the community. Graffiti removal will continue to be a focus, and we’ll continue to respond to offensive graffiti in a timely manner.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

10. Fuel reduction program

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Council’s fuel reduction program is essential to reduce fuel loads during the upcoming fire season. Continuing this program through the stage 4 restriction period ensures that we are best prepared for the upcoming fire season.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Emergency services, including bushfire prevention and management.

11. Mowing

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Our parks, sports fields and open spaces have seen an increase in usage as our community enjoys these places for exercise. Although we’ve reduced our mowing program, we will continue to maintain parks, sports fields and open spaces to ensure that these places continue to be safe and accessible for the community.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

Venues & Facilities

When current restrictions are lifted, Council will be taking a cautious approach with the re-opening of its halls, venues, libraries, links and other community facilities, to ensure the safety of its staff and the community. 

This means that these facilities are unlikely to be ready to be opened right away, while Council undergoes cleaning and health assessments of our facilities to make sure they’re safe for the community to return to.

Council will also prioritise re-opening its most essential services as soon as possible, in particular those related to community support.

We know that our community are doing it tough right now, so please don’t hesitate to get in touch with us on 1300 368 333 if you have any queries or if you need any help.

 Service Status  
Community links Closed Temporarily closed 
Sports & recreation facilities Closed Temporarily closed
Leisure centres and pools Closed Temporarily closed
Arts & cultural facilities Closed Temporarily closed
Libraries & museums Closed

Temporarily closed

Senior citizen centres Closed Temporarily closed
Community halls & venues for hire Closed Temporarily closed

12. Sharps container collection and disposal

Currently unavailable.

13. Planning

Service Status
Counter service Phone enquiries only In-person counter service is unavailable until further notice to reduce face-to-face contact. Phone enquiries welcome.
Please call 1300 368 333.

 

14. Citizenship ceremonies

No ceremonies will be held until further notice

15. Libraries

Libraries will be closed temporarily from 5pm on Wednesday 8 July until further notice.

Visit the ERL website for the latest information about online services available.

16. Community Links

All community links are temporarily closed.

17. Aquatic & recreation centres

All aquatic and recreation centres will close from Thursday 9 July until further notice.

18. Cultural venues

All Yarra Ranges Council cultural venues are temporarily closed until further notice.

19. Playgrounds, skateparks, outdoor gym equipment

Playgrounds, skateparks and outdoor gym equipment will be closed from Thursday 9 July until further notice.

Exercising outside is permitted for up to one hour per day

Please note: anyone with a suspected or confirmed case of COVID-19 should be tested and not leave their home until directed to do so by the government. 

20. Karwarra Garden

Karwarra Botanic Native Garden remains open. Please maintain a distance of 1.5-2 metres from others and exercise is groups of no more than 2 people.

Remember to wash your hands before and after going outside, avoid touching your face, and follow other social distancing and hygiene directions from the State Government to reduce the risk of spreading COVID-19.

 

21. Events

In line with State and Federal Government public health advice, Council has decided to postpone all events and large gatherings organised by Council.

Events and large gatherings run by Council, are cancelled or postponed until further notice, as of Friday 13th March 2020.

Regular reviews of this arrangement, including duration, will be made as more information is gathered. 

Council's venues will be in touch with all ticket holders to notify them of the cancellations and organise a full refund.

For information about non-Council events, please contact the event organiser.

This decision was made in response to confirmation of the first human to human transmission of COVID-19 in Victoria, and concerns about the ability of this disease to spread where individuals are within close proximity to each other, for example, in a crowded environment.

For the latest information about COVID-19, check the Department of Health and Human Services' website: dhhs.vic.gov.au/coronavirus

22. State Government update on restrictions

The State Government has announced other closures and restrictions across Victoria.

Download the latest State Government restrictions  - 8th July(PDF, 79KB)