COVID-19 service updates

1. Metropolitan Melbourne - Summary of changes to restrictions from 11.59pm on 18 October

Information from https://www.coronavirus.vic.gov.au/second-step-coronavirus-roadmap-for-reopening

Metropolitan Melbourne is in Second Step restrictions. Changes to restrictions include:

  • You can now travel up to 25 km from your home or permitted workplace within metropolitan Melbourne. Travel to regional Victoria is still only allowed for permitted purposes even if this is within 25 kms. This means you cannot travel into regional Victoria for exercise or recreation.

  • You can leave home for any period of time to exercise or see friends and family outdoors. There are no limits on the number of times you can leave home.

  • You can meet in a group of up to ten people from a maximum of two households outdoors in a public place to socialise (children under 12 months of age not included in the limit). An outdoor public place means areas accessible to everyone, including local parks and beaches. This replaces the limit of five people from a maximum of two households.

  • You can exercise in a group of up to ten people from a maximum of two households outdoors in a public place (personal training is limited to two people plus the trainer). This replaces the limit of five people from a maximum of two households.

  • Some outdoor activities can take place in outdoor sport and recreation facilities. Outdoor sport and recreation facilities can open if:
    • they are predominantly used for outdoor sport or physical recreation
    • there is no equipment for hire or sharing
    • indoor facilities such as change rooms are not permitted for use, however toilet facilities are permitted to open
    • a limit of 10 people from 2 household per group or more than 10 if the entire group is from the same household and you must be able to keep 1.5 metres between yourself and others
    • restrictions to no more than 10 people in the facility at once except where a distance of at least 100m between groups can be maintained (e.g. golf courses)
    • examples include some outdoor tennis courts, golf courses, or bowling greens
  • More people who work outdoors will be able to return to work. Groups of up to five workers who work outside, including those who do the following types of work can return to on-site work:
    • outdoor non-essential home maintenance and repairs, including painting
    • outdoor pool and spa maintenance/cleaning for private residences and other outdoor cleaning
    • external car washing. This must be contactless and administration offices must remain closed mobile pet grooming at residential properties, contactless with strict controls
    • outdoor professional photography including school photos (for purposes other than currently permitted purposes, e.g. media, real estate), they must have an ABN
    • letterboxing (for purposes other than local elections)
    • Solar power installers
  • Hairdressers and barbers will be able to recommence work. This includes operating mobile businesses and at home businesses, if they are registered, have separate entrances, and COVIDSafe practices.

  • Allied health providers that are currently listed on the permitted work premised list will be able to return to delivering all routine care

  • Hydrotherapy can resume between one health care professional and one client in indoor pools. No group sessions will be permitted and there will maximum of 10 people per pool at one time for hydrotherapy (five health care professionals and five clients).

  • The maximum number of people permitted to use outdoor swimming pools for exercise has been increased by the density quotient to a maximum of 30 people. Real estate auctions, both residential and commercial will be permitted outdoors with a limit of 10 people, plus the minimum number of people required to conduct the auction.

  • Commercial real estate pre-arranged inspections with 1 agent and 1 prospective purchaser or tenant.

  • Additional changes to retail, hospitality and personal services will be made from 1 November, in line with the advice of our public health team

For more detailed information, please visit https://www.coronavirus.vic.gov.au/second-step-coronavirus-roadmap-for-reopening#what-you-can-do-now

 

2. Current case data

Data Source Links
Victorian data
with council data
DHHS
Victorian updates DHHS
Australia Dept of Health
Worldwide WHO

3. Changes to services 

We have made changes to our service delivery in response to the Coronavirus (COVID-19) situation. These changes will be regularly reviewed and are likely to change further. 

We are making decisions guided by the Department of Health and Human Services and the Community Health Principles developed by our Emergency Management Team.

Changes are being made to: 

  • Prevent the spread of COVID-19 and protect individual and community health
  • Reduce the impact on the health care sector and the subsequent demand on the healthcare system
  • Protect vulnerable groups and essential service staff 

The changes are listed in each of the service areas in the following sections.

4. Aged & disability services

 Service Status  
Meals on wheels Operating Service will be ‘contactless’ wherever possible.
Property maintenance Modified service

Will only take place where the client’s immediate safety will be impacted if the service does not occur.

Property modifications Modified service Will only take place where the client’s immediate safety will be impacted if the service does not occur.
Personal care Modified service

Restricted to those clients who are highly dependent on the service and have no/limited other supports available.

Individual social support Modified service Restricted to those clients who are highly dependent on the service and have no/limited other supports available. 
Social support groups Temporarily suspended
Community transport Temporarily suspended
Respite care Temporarily suspended
Domestic assistance (home care) Modified service Restricted to those clients who are highly dependent on the service and have no/limited other supports available.
Shopping Assistance Modified service Restricted to those clients who are highly dependent on the service and have no/limited other supports available.

5. Family & Children's Services 

Service Status  
Child care Open

 

Immunisation Community sessions operating as usual. (School program temporarily suspended)
Maternal & child health Limited services
Community Playgroups Not operating
Supported playgroups (Smalltalk) Modified services
Bookaburra Not operating
Early years school holiday program Not operating
Upper Yarra Partnership program Modified service
Best start Modified service
Linking families Modified service
Youth service school holiday program Modified program Some events available online

6. Waste

 Service Status
Waste collections

Operating as normal

Our waste collectors are unable to collect bins that are located behind parked cars and cannot be grabbed by the automatic arm, or bins that are over-filled.

We encourage all community members to make their bins as accessible as possible when putting them out for collection.

This ensures the safety of our waste truck drivers and of community members.

For more information, visit our Waste page

Waste & recycling centres Operating as normal

7. Sports fields

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Council sports fields needing seasonal weed and pest control are undergoing treatment. This program is required to maintain the surfaces in order to ensure that the sports grounds can be available and in an acceptable condition when restrictions are eased. It will also considerably reduce mowing requirements over the stage 4 restriction period. A proactive inspection program remains in place to keep the sites safe for passive recreation and exercise.

Sites will have supervision and informative signage erected at most gate entries during scheduled works.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

8. Garden maintenance / weeding / weed spraying

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Our parks and open spaces have seen an increase in usage as our community enjoys these places for exercise. Accordingly, we are doing works to ensure that these places continue to be safe and accessible for the community.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

9. Graffiti

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Our parks and open spaces have seen an increase in usage as our community enjoys these places for exercise. Accordingly, we are doing works to ensure that these places continue to be safe and accessible for the community. Graffiti removal will continue to be a focus, and we’ll continue to respond to offensive graffiti in a timely manner.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

10. Fuel reduction program

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Council’s fuel reduction program is essential to reduce fuel loads during the upcoming fire season. Continuing this program through the stage 4 restriction period ensures that we are best prepared for the upcoming fire season.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Emergency services, including bushfire prevention and management.

11. Mowing

In response to the COVID-19 pandemic and the State Government’s Stage 4 restrictions, Yarra Ranges Council is only running services considered essential for safety and community wellbeing.

Our parks, sports fields and open spaces have seen an increase in usage as our community enjoys these places for exercise. Although we’ve reduced our mowing program, we will continue to maintain parks, sports fields and open spaces to ensure that these places continue to be safe and accessible for the community.

All work is done in accordance to a COVID -19 Safety Plan and each staff member involved in essential work has a Permitted Worker Permit, which allows them to do: Essential maintenance for safety and upkeep of public and recreational spaces, such as parks and gardens.

Venues & Facilities

When current restrictions are lifted, Council will be taking a cautious approach with the re-opening of its halls, venues, libraries, links and other community facilities, to ensure the safety of its staff and the community. 

This means that these facilities are unlikely to be ready to be opened right away, while Council undergoes cleaning and health assessments of our facilities to make sure they’re safe for the community to return to.

Council will also prioritise re-opening its most essential services as soon as possible, in particular those related to community support.

We know that our community are doing it tough right now, so please don’t hesitate to get in touch with us on 1300 368 333 if you have any queries or if you need any help.

 Service Status  
Community links Closed Temporarily closed 
Sports & recreation facilities Closed Temporarily closed
Leisure centres and pools Closed Temporarily closed
Arts & cultural facilities Closed Temporarily closed
Libraries & museums Closed

Temporarily closed

Senior citizen centres Closed Temporarily closed
Community halls & venues for hire Closed Temporarily closed

12. Sharps container collection and disposal

Currently unavailable.

13. Planning

Service Status
Counter service Phone enquiries only In-person counter service is unavailable until further notice to reduce face-to-face contact. Phone enquiries welcome.
Please call 1300 368 333.

 

14. Citizenship ceremonies

No ceremonies will be held until further notice

15. Libraries

Libraries will be closed temporarily from 5pm on Wednesday 8 July until further notice.

Visit the ERL website for the latest information about online services available.

16. Community Links

All community links are temporarily closed.

17. Aquatic & recreation centres

All aquatic and recreation centres will close from Thursday 9 July until further notice.

18. Cultural venues

All Yarra Ranges Council cultural venues are temporarily closed until further notice.

19. Playgrounds, skateparks, outdoor gym equipment

Playgrounds and outdoor gym equipment are open. Skateparks remain closed.

Exercising outside is permitted for up to one hour per day

Please note: anyone with a suspected or confirmed case of COVID-19 should be tested and not leave their home until directed to do so by the government. 

20. Karwarra Garden

Karwarra Botanic Native Garden remains open. Please maintain a distance of 1.5-2 metres from others and exercise is groups of no more than 2 people.

Remember to wash your hands before and after going outside, avoid touching your face, and follow other social distancing and hygiene directions from the State Government to reduce the risk of spreading COVID-19.

 

21. Events

In line with State and Federal Government public health advice, Council has decided to postpone all events and large gatherings organised by Council.

Events and large gatherings run by Council, are cancelled or postponed until further notice, as of Friday 13th March 2020.

Regular reviews of this arrangement, including duration, will be made as more information is gathered. 

Council's venues will be in touch with all ticket holders to notify them of the cancellations and organise a full refund.

For information about non-Council events, please contact the event organiser.

This decision was made in response to confirmation of the first human to human transmission of COVID-19 in Victoria, and concerns about the ability of this disease to spread where individuals are within close proximity to each other, for example, in a crowded environment.

For the latest information about COVID-19, check the Department of Health and Human Services' website: dhhs.vic.gov.au/coronavirus

22. State Government update on restrictions

The State Government has announced other closures and restrictions across Victoria.

Visit the DHHS website or Victorian Government website for more information.