Stay connected and have a safety plan


In case of emergency call 000

If it is not safe at home, talk to friends or family about staying somewhere else for a while. Check if anyone in that house is self-isolating.

If this isn’t an option, call Orange Door on 1800 271 150 (Mon-Fri 9am-5pm) for support and advice about finding safe accommodation.

For 24-hour support, contact safe steps 24/7 on 1800 015 188 or email

If it is not safe, have your friend or family member call Orange Door on  1800 271 150 or safe steps 1800 015 188 for help with safety planning for you and help setting up a safe word signal during the COVID-19 pandemic.

If you can, stay connected to family and friends through social media and messaging platforms. Decide on a ‘safe word’ or signal to use with close friends, family or neighbours so they know if you need help and to call the police or emergency services.

Pack an emergency bag, with important papers, such as passports and clothes, in case you need to leave in a hurry. You may need to leave it at a friend’s place.

Call Orange Door