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Organisation
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Service |
Details |
Areas serviced |
| AusNet Services |
Prolonged power outage payments for homes and business. |
Households affected by prolonged power outages caused by the recent storm may be eligible to receive up to $1,680 per week for up to three weeks.
Apply online.
Businesses affected by prolonged power outages may be eligible to receive up to $2,500 per week for up to three weeks.
Find out more
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Victoria wide |
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Yarra Valley Water
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Bill support for customers experiencing financial hardship
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Monday to Friday
9am-5pm
1800 994 789
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| South East Water |
Bill support for customers experiencing financial hardship
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Monday to Friday
8am - 5pm
9552 3540
https://southeastwater.com.au/
support@sew.com.au
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HICCI
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Financial assistance
May have access to firewood.
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Healesville
5911 6000
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Healesville area |
|
LinC Yarra Valley
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Financial assistance
May have access to firewood.
|
pclinc.yarravalley@gmail.com
5967 2119
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Upper Yarra area |
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The Salvation Army (Mooroolbark)
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Food (non-perishable)
Material support
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Monday, 10-12pm and 1-2pm.
9727 4777
or you can call 03 8873 5288, Monday to Friday, 9-4pm for financial support.
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Mooroolbark and surrounds |
| National Debt Hotline: Covid-19 Financial Survival Guide |
Financial assistance, Centrelink information, rent and morgage information |
https://ndh.org.au/debt-problems/covid19/
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Australia wide |
| CIS Yarra Ranges |
Food vouchers and financial assistance. Information and referral service for enquiries including housing, health, family support and mental health. |
Office is open Wednesdays, Thursdays and Fridays from 10am to 3pm. People are welcome to drop in or phone for assistance.
9735 1311
www.cisvic.org.au/getting-help/cis-yarra-ranges
info@cisyarraranges.org.au
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Yarra Ranges residents: information and advice
Emergency relief provided to residents of the following areas:
Chirnside Park 3116; Coldstream 3770; Gruyere 3770; Kalorama 3766; Kilsyth (not Kilsyth South) 3137; Lilydale 3140; Monbulk 3793; Montrose 3765; Mooroolbark 3138; Mount Dandenong 3767; Mount Evelyn 3796; Olinda 3788; Seville 3139; Silvan 3795; Wandin 3139; Yering 3770
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| RSL Victoria |
Support for veterans and ex-servicemen and women in the Yarra Ranges.
Department of Veterans' Affairs entitlement claims: financial assistance, emergency accommodation, and referral to health and wellbeing programs.
Note: you don't need to be an RSL member to make contact
|
Veteran Service Call Centre
9655 5555
veteranservices@rslvic.com.au
Or contact your local RSL
www.rslvic.com.au/rsl-network/victorian-map-of-all-branches
|
Australia wide |
| Dandenong Ranges Emergency Relief Service
|
Emergency relief including financial assistance, food, clothing vouchers, travel assistance and more.
May have access to firewood.
|
9754 7777or0468 468 430
enquire@drers.org.au
www.drers.org.au
Visit at Belgrave Community Hub, 1616-1624 Burwood Hwy, Belgrave.
Monday-Friday, 9am-12.30pm
|
Dandenong Ranges |
| Utility relief grant scheme (non-mains) |
Financial assistance to help pay an energy or water (non-mains) bill that is overdue due to a temporary financial crisis
People can apply for the grant if they have a Pensioner Concession Card, Health Care Card, or Veterans' Affairs Gold Card, or are on a very low income
Includes: gas, diesel and petrol for a generator, heating oil, firewood, metered electricity from an embedded network, carted water, septic tank cleaning (for homeowners) |
Concessions Information line 1800 658 521
https://services.dhhs.vic.gov.au/utility-relief-grant-scheme-non-mains
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Victoria |
| The Mustard Tree |
Op shop, Cafe and Food Bank
May have access to firewood.
|
Support with clothing and blankets available Monday to Friday 10am - 2pm
Call 9735 3500 to book an appointment
3/28 John Street, Lilydale
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