If you are currently registered as a café/restaurant or take-away business (see your Certificate of Registration to confirm) you can start home delivery or take-away services under your current registration if you meet the following criteria below:
- Do not change or alter your current Environmental Health Officer (EHO) approved menu item(s)
- If you prepare, cook and cool food items for sale at a later time you will require an amendment to your food safety program or the foodsmart program and an inspection from an EHO, as this may be classified as food manufacturing
- Do not change your activities within your food business classification (e.g. Class 2, Class 3)
- Your food safety program is up to date (e.g. temperature records, food suppliers list thermometer calibrations etc.)
- Use single use food grade containers and cutlery for delivery food items only
- Continue to use your EHO approved kitchen, do not use an alternative or additional non approved kitchen (e.g. community center, home etc.)
If you don't have a Planning Permit to allow takeaway food, we are currently advising businesses that they can commence serving takeaway and/or home delivery during the COVID-19 situation, provided they meet the relevant Health Handling Approvals and conditions set out above.
Once the State Government restrictions are lifted, businesses will need to transition back to not offering takeaway or home delivery unless they have an appropriate Planning Permit.
Temporary and Mobile premises - please ensure take away food/beverages only applies at all times, no seating/dining facilities to be provided.
For further guidance on food delivery please see the DHHS webpage on food business home delivery guide . We recommend due diligence when providing take away foods, good business practice is to ensure reheating advice and best before/used by dates are provided to customers to minimize the risks of foodborne illness.