Hospitality Jump Start for Jobs - Front of House Training Course

Front of House at Cire Training for Jump Start for Jobs

Yarra Ranges Council is partnering with Box Hill Institute to deliver the Hospitality Jump Start for Jobs - Front of House Skills training course to support our local job seekers learn skills and find jobs in our hospitality and tourism businesses.

With this course you will understand the expectations of working in the hospitality industry and learn basic terminology, basic barista skills, how to make a coffee and how coffee machines work. You will also learn customer service skills such as greeting and serving customers and taking and preparing orders.


About the course

This is a face-to-face course at Box Hill Institute - Lakeside campus. Key skills obtained will be responsible service of alcohol, food safety principles, barista training, food and beverage skills and customer service skills.

As part of the course, the Skills and Jobs Centre can help you connect with local employers and create a career plan.

Course content

The course includes four days of course work and one day of career advice and planning and an opportunity to meet employers, showcase your skills and meet the job advocates.

Course Code

Name of Course

Skills Learned


Use hygienic practices in food safety

Learn skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.


Responsible Service of Alcohol


Learn skills and knowledge required for the responsible service of alcohol under State/Territory legislation.


Barista Training

Learn how to use, clean and maintain a coffee machine. Learn how to froth milk and make a variety of coffees.


Food and Beverage Skills

Learn basic terminology, and basic food preparation and delivery.


Customer Service Skills

Greeting customers, taking orders and general customer service skills.



Hospitality tips and tricks for gaining employment

Jobs and pathways

You could apply for jobs as a barista, bar or wait staff in café’s, restaurants or catering venues serving food and beverages.

The course could lead you to other short or fulltime hospitality courses offered at TAFEs or Learn Locals.

Who can Apply

You have a connection with the Yarra Ranges area e.g. live, work or study, be interested in working in the local hospitality and tourism industry and have little or no previous experience.

We encourage young people to apply and jump start their hospitality career.