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Our values and principles

We place a strong importance on customer focus and continuous improvement and follow the Business Excellence Framework. Our values and principles guide our decision making and actions to ensure the most sustainable outcome for our community and organisation.

Our organisational values

  • Honesty and trust
  • Clear and open communication
  • Customer Focus
  • Innovation and creativity

Our Sustainable Excellence principles

  • Leadership
  • Community & Customers
  • Systems thinking
  • People
  • Continuous improvement
  • Corporate & Social responsibility
  • Sustainability