Skip to main content

Our values and principles

We place a strong importance on customer focus and continuous improvement and follow the Business Excellence Framework. Our values and principles guide our decision making and actions to ensure the most sustainable outcome for our community and organisation.

Our organisational values

  • Honesty and trust
  • Clear and open communication
  • Customer Focus
  • Innovation and creativity

Our Sustainable Excellence principles

  • Leadership
  • Community & Customers
  • Systems thinking
  • People
  • Continuous improvement
  • Corporate & Social responsibility
  • Sustainability

Help us to improve! Was this page useful?

Fields marked as required must be completed



* (Required)
* (Required)
(Maximum 1300 characters)

Type the characters you see in the picture below * (Required)