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Improving our services

We're working hard to improve the way we deliver services, making it easier to connect and do business with us.

To help us prioritise and identify the key things we need to work on, we have developed three strategies that reflect the things our customers want to see improve.

These are our Flexible Future, Customer Experience and Digital Strategies. They outline how we are transforming our organisation to ensure we are high performing and delivering exceptional customer focused services,

Read the strategies and the key improvement projects below.